Shipping Policy

Most orders ship same day if placed by 4pm Central (Monday-Friday). Saturday UPS cutoff time is 2pm Central. Please allow up to two business days for order processing and shipping in extremely rare situations.

Orders containing modified or customized items may require additional processing time.

Orders with express shipping are prioritized.

We ship to all 50 states from Dallas, Texas. Noncontiguous states may incur higher shipping fees and have limited carrier options.

We do not offer international shipping at this time.

Shipping is charged on a flat-fee basis. This covers normal and customary shipping costs only. Remote addresses where carrier charges additional fuel/delivery surcharges are not covered by flat-fee shipping rates.

Your order may qualify for free shipping. This covers standard shipping only and if a faster service is desired, standard shipping rate is charged.

It is customer’s responsibility to provide an accurate delivery address. Address validation is offered during the checkout process and it is highly recommended.

Misdeliveres or failures to deliver due to incorrect address/information provided will result in additional shipping costs for reshipping.

Not all shipping options are available to all addresses.

AK and HI are covered by USPS only.

UPS is available in continental US, and only for addresses that do not incur any delivery surcharges. We reserve the right to change the level of service, if selected service is not available. The cost difference would be refunded.

If you placed an order for a specific carrier, we will try to honor your choice. However, we reserve the right to change the carrier for operational reasons or when in best interest of the customer. If or when such change occurs, you may be refunded the cost difference for the shipping charge.

We offer express shipping options with UPS, such as 2nd Day Air. It is important to note that those are weekday services only. Meaning, if you order on Thursday or Friday and buy 2nd Day Air service the package will not get to you in 2 days! Weekend days (Saturday and Sunday) do NOT count toward delivery days. 2nd Day Air shipping service does not equal 2 days delivery time!

We are not responsible for delivery delays or failures to meet carrier service level expectations. Should your package be delayed or lost while in carriers possession it is the responsibility of the carrier to indemnify any losses sustained by you.

All shipments are insured for $100. Additional insurance is available upon request.

Please be advised that our shipping terms are FOB: Origin. We are not responsible for shipments once they leave our premises.

Shipments are insured for $100. Additional insurance for higher valued orders is available upon request, which must be placed at the same time when ordering. Cost of additional insurance is $1.50 per $100 insured.